Terms of service

Terms of Service

Last updated: May 1, 2026

Welcome to Trendiva. These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from our store, you agree to these Terms.

1. General Conditions

  • You must be at least 18 years old to use this website

  • You agree not to use our products for any illegal or unauthorized purpose

  • We reserve the right to refuse service to anyone at any time

2. Products & Information

We strive to display accurate product details, images, and descriptions. However:

  • Product colors and appearance may vary due to screen differences

  • We do not guarantee that product expectations will exactly match images

We reserve the right to:

  • Modify or discontinue products at any time

  • Limit quantities or availability

3. Orders & Acceptance

  • Placing an order means you are offering to purchase a product

  • We may accept or reject any order at our discretion

  • Orders once shipped cannot be cancelled

If your order is cancelled, you will be notified and refunded if applicable.

4. Pricing & Payments

  • Prices may change without prior notice

  • All payments must be accurate and authorized

  • Additional charges like shipping or taxes may apply

For Cash on Delivery (COD):

  • You agree to accept the order upon delivery

  • Repeated order rejections may lead to account restrictions

5. Shipping & Delivery

  • Delivery timelines are estimates and not guaranteed

  • Delays may occur due to logistics or unforeseen circumstances

  • Risk transfers to the customer once the order is handed to the courier

6. Returns & Refunds

All returns and refunds are governed by our Return & Refund Policy.

7. Intellectual Property

All content on this website (images, logos, text, design) belongs to Trendiva and may not be used without permission.

8. Third-Party Services

We may use third-party tools (payment gateways, logistics, analytics).
We are not responsible for their policies or actions.

9. Limitation of Liability

We are not liable for:

  • Any indirect or consequential damages

  • Losses caused by delays, misuse, or product expectations

All products and services are provided "as is" without warranties unless stated otherwise.

10. Prohibited Activities

You agree not to:

  • Use the website for fraud or illegal activity

  • Attempt to hack, disrupt, or misuse the platform

  • Provide false information

Violation may result in account suspension.

11. Privacy

Your use of our store is also governed by our Privacy Policy.

12. Changes to Terms

We may update these Terms at any time. Continued use of the website means you accept the updated Terms.

13. Governing Law

These Terms are governed by the laws of India.

14. Contact Information

For any questions regarding these Terms:

📧 kvamsi.ecom@gmail.com
📍 Address: 3rd Lane Indira Nagar, Rayagada, Odisha – 765001, India