Privacy policy

Privacy Policy

Last updated: May 1, 2026

This Privacy Policy describes how Trendiva (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our store.

Our store is powered by Shopify, which enables us to provide our services to you.

1. Information We Collect

We collect the following types of personal information:

a. Information you provide:

  • Name, phone number, email address

  • Billing and shipping address

  • Payment details (processed securely via payment providers)

  • Order details and purchase history

b. Automatically collected information:

  • IP address, browser type, device information

  • Website usage data (pages visited, time spent, clicks)

  • Cookies and tracking technologies

c. Communication data:

  • Messages, emails, or support queries you send to us

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you (order updates, support, etc.)

  • Improve our website and customer experience

  • Prevent fraud and ensure security

  • Send promotional offers (only if you opt in)

3. Sharing Your Information

We may share your data with:

  • Shopify (to operate our store)

  • Payment gateways and logistics partners

  • Marketing and analytics tools

  • Legal authorities (if required by law)

We do not sell your personal information.

4. Cookies & Tracking

We use cookies to:

  • Improve website performance

  • Remember your preferences

  • Show relevant ads

You can disable cookies through your browser settings.

5. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Opt-out of marketing communications

To exercise these rights, contact us at kvamsi.ecom@gmail.com.

7. Data Security

We take reasonable precautions to protect your data. However, no online system is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

10. International Data Transfers

Your data may be processed outside your country, including through Shopify’s infrastructure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

12. Contact Us

If you have any questions, contact us at:

📧 kvamsi.ecom@gmail.com
📍 Address: 3rd Lane Indira Nagar, Rayagada, Odisha – 765001, India